Medical Records

Best for: Patients requesting their own records, or a legally authorized person to act for the patient.

Choose one of the options below to obtain medical records if you are the patient or an authorized representative, such as a parent, legal guardian, healthcare power of attorney, or another individual authorized to make healthcare decisions for the patient.

Note: Baptist Health providers already have access to Baptist Health medical records through our electronic health records system. If you are seeing another Baptist Health provider, they can access information from other Baptist Health hospitals, physician practices, emergency departments, imaging, and specialist with the Baptist Health System

Option A: Access Records via MyChart

Best for: Patients who have an active MyChart and need records quickly.

In most cases, we recommend using your MyChart account for fast and easy service. Whether you need all or part of your records you can retrieve them for yourself. Once signed in, click on the medical records button. Don’t have an account yet?

Sign Up for MyChart Sign Into MyChart

Option B: Submit a Paper Authorization Form

Best for: Patients or authorized representatives who prefer to use the printable form.

❗ Must be manually signed, electronic signatures not accepted.

Authorization Form

Completed forms may be submitted by fax or mail.

Fax: 502-253-4829

Mail: Baptist Health Release of Information
PO Box 436147
Louisville, KY 40253

Best for: Health care providers or facilities requesting records from Baptist Health for continuation of care.

Choose one of the options below to obtain records needed for patient treatment and
care coordination.

Option A: Continuity of Care Request

For Healthcare providers and HIPAA-covered entities who need access to patient records for treatment and continuity-of-care purposes.

Request Patient Records

Option B: Care Everywhere

If your organization uses Epic Care Everywhere, available Baptist Health records may be accessible electronically for treatment and continuity of care purposes. Please query Care Everywhere before submitting a medical records request.

Option C: Submit a Request

Providers that are unable to obtain records through online form or Care Everywhere. Fax your request to 859-624-2339.

Best for: Third party requestors such as attorneys, workers compensation and disability insurers.

Request Online – Most Convenient

Submit requests, pay invoices, download medical records and manage your request any time through our online portal.

❗ Select the Baptist Health facility from which you are requesting medical records.

❗ Paper checks aren't accepted; refer to instructions on invoice.

Submission Criteria and Limitations

This submission method is intended only for third-party requesters and may not be used by patients, healthcare providers, healthcare organizations, or for continuity of care requests.

This submission method is limited to medical record requests only. It may not be used for other record types, including but not limited to:

• Billing records
• Radiology images
• Employment or employee records
• Human Resources (HR) records
• Requests for form completion
• Disability or FMLA paperwork
• Any other non-medical documentation

Requests for records outside of medical records must be submitted through the appropriate process or department

Third-party requestors seeking patient medical records can submit their requests through our online portal.

Access the Portal

Amend a Medical Record

If you believe that the information found in your medical record is incorrect, you can request a change to your record. To request a change, follow these steps:

1. Download the form, fill it out completely and return it to us
2. Submit this information via mail to: Attn: HIM

• Corbin - 1 Trillium Way, Corbin, KY 40701

• Floyd - 1850 State Street, New Albany, IN 47150

• Hardin - 913 N Dixie Hwy, Elizabethtown, KY 42701

• La Grange - 1025 New Moody Ln, La Grange, KY 40031

• Lexington - 1740 Nicholasville Road, Lexington, KY 40503

• Louisville - 4000 Kresge Way, Louisville, KY 40207

• Paducah - 2501 Kentucky Ave, Paducah, KY 42003

• Richmond - 801 Eastern Bypass, Richmond, KY 40475

Birth and Death certificates are not available from Baptist Health's Health Information Management department. These records must be ordered from the Bureau of Vital Statics."  

Kentucky's Office of Vital Statistics   Indiana's Division of Vital Records