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Medical Records

Request a Medical Record

According to HIPAA rules and regulations, you are entitled to a copy of your medical record. However, there are specific laws we must follow to release this information. These laws are designed to protect your confidential health information.

To request a copy of your medical record, you may do so the following ways:

Submit by Mail or Fax:

Patients can submit a request for medical records via mail or fax. Simply download and complete the form (en Español), and return it to the following address or fax number:

Baptist Health Release of Information
2600 Stanley Gault Pkwy
Suite 101
Louisville, KY 40223

Fax: 502.253.4829


We apologize for the inconvenience, we cannot accept electronic signatures on this form at this time.

 

Have Questions?

For questions relating to your medical record request already submitted, please call:

For MyChart questions, please call 844.764.7820.

 

Amend a Medical Record

If you believe that the information found in your medical record is incorrect, you can request a change to your record. To request a change, follow these steps:

  • Download the form, fill it out completely and return it to us
    • Be sure to indicate which Baptist Health facility is involved with the amendment
  • Submit this information via email to: BHSPatientAmendment@bhsi.com
  • Your request will be reviewed by a designated healthcare professional

Responses are typically provided within 60 days of the request. However, the time period can be extended once for an additional 30 days if the reviewer provides a written statement of reasons for the delay and an expected date when the decision about the request will be made to the individual making the request.

If a request is denied, the individual making the request will receive a written denial letter that identifies the reason for denial, as well as information on how to formally disagree with that decision.

If a request is accepted, the record will be amended and the individual will be notified.

 

Accessing Your Medical Information in MyChart

MyChart is a free patient portal that combines your Baptist Health medical records into one location. The easy-to-use online tool helps you manage your health by connecting you with providers and giving you access to lab results, appointment information, video visits with providers, current medications, and more from your computer, tablet, or mobile device.

To login to MyChart, visit mychart.baptisthealth.com. Once on the page, enter your username and password that you setup when you created your account, and click Sign In.
 

Login to MyChart     Sign up for MyChart

 
For MyChart questions, please call 844.764.7820.