TYPES OF VIRTUAL CARE VISITS

IN MINUTES, CONNECT WITH ONE OF OVER 700 BAPTIST HEALTH PROVIDERS.

  • Urgent Care Video Visits

     

    Available 24/7 without an appointment and treats many of the same conditions treated at urgent care locations.


    How it Works

    • Conducted on-demand with the next available provider
    • Uses Zoom video on your smartphone, tablet, or computer
    • Your insurance will be billed for this visit and we collect a co-pay per your insurance
    • Best for conditions like: coronavirus/flu screening, sinus congestion, headaches and sore throat


  • eVisits

     

    It's a dynamic, online questionnaire where you answer questions about your symptoms that helps the Baptist Health provider recommend a treatment.


    How it Works

    • Allows you to skip the waiting room, 24 hours a day, 7 days a week
    • No need for video
    • eVisits cost $30, with no insurance billed.
    • Best for conditions like: coronavirus/flu screening, sinus congestion, headaches and pink eye



  • Scheduled Video Visits

     

    It's a secure, virtual primary care or specialist visit whenever your provider's office is open.


    How it Works

    • Requires a scheduled appointment with your primary care provider or specialist
    • Uses Zoom video on your smartphone, tablet, or computer
    • Has the same cost as an in-person provider visit
    • Best for conditions like: allergies, urinary tract infections, skin conditions, cold or cough, etc.



 

Insurance & Cost Information

In most cases, Virtual Care is covered by insurance.

  • For eVisits, no insurance is billed and there is a flat cost of $30.
  • For Urgent Care Video Visits, your insurance will be billed for this visit and collect a co-pay per your insurance. Any portion not covered by your insurance plan will be billed and collected after the visit. Urgent care pricing follows the same pricing structure as standard in-office urgent care visits. If you should have any questions regarding your insurance and virtual care, please contact your insurance carrier.
  • For Scheduled Video Visits, your insurance will be billed for this visit and collect a co-pay per your insurance. Any portion not covered by your insurance plan will be billed and collected after the visit. Scheduled video visit pricing follows the same pricing structure as standard in-office visits and varies per appointment type (primary care, specialist, etc.). If you should have any questions regarding your insurance and virtual care, please contact your insurance carrier.

"The provider was very kind, understanding, and quick! She was able to quickly assess and diagnose me. Best Telehealth experience I have had." ~ Urgent Care Video Visit Patient

Learn More:
Virtual Care Visits
 Conditions we Treat

Virtual Care makes digital healthcare more personalized through 3 different visit types: eVisits, urgent care video visits and scheduled video visits.
Below demonstrates what conditions are treated by each type of visit.

Condition eVisit Urgent Care Video Visit Scheduled Video Visit
Allergies
Anxiety/Depression
Bladder Infection/UTI
Cough and Cold
COVID-19 Screenings
Diarrhea
Ear Pain
Headaches/Migraines
Pink Eye
Psoriasis
Rash



Urgent Care Video Visits Frequently Asked Questions

What symptoms or conditions can be treated by urgent care video visits?
  • Headaches
  • Fevers
  • Pink Eye
  • Rashes
  • Sinus infections
  • UTIs
What do I need for an urgent care video visit?

To get started with an urgent care video visit, you must have a MyChart account. If you have a MyChart again, sign in to get started on your computer or MyChart mobile app. You can also sign up now to get started in one easy process. You will also need to have the Zoom mobile app downloaded if you're using your smartphone.

Can I choose my Baptist Health provider for my visit?

While you can't choose your Baptist Health provider for an urgent care video visit, all our visits are handled by a pool of highly-qualified Baptist Health urgent care providers. Your urgent care video visit will also be documented in your MyChart account if your primary care provider needs to review the visit in the future.

Scheduled Video Visits Frequently Asked Questions

What are the benefits of a scheduled video visit?
  • Access anywhere via your MyChart account on your smartphone, tablet or computer.
  • All your medical records are in one place.
  • Appointments available when your PCP or specialist office is open.
  • Private, easy to use and secure.
  • Affordable cost. 
What do I need for a scheduled video visit?

MyChart and Zoom are required for any video visit completed through MyChart. 

Can I schedule a video visit with my Baptist Health provider in MyChart?

If you're interested in a scheduled video visit with your Baptist Health provider, contact your provider's office to schedule an appointment and mention your interest in using virtual care.

eVisit Frequently Asked Questions

What can doctors treat during an eVisit?

eVisits are appropriate for over 25 different conditions including but not limited to allergies, sinus infections, cough, ear pain, bladder infections, UTIs, migraines, headaches, GERD, rashes, low back pain, pink eye, head lice or mouth sores.

Why should I use an eVisit for telehealth?

eVisits provide the same quality care you trust from Baptist Health and our providers without you having to leave home and no matter the day or time. eVisits are a low cost option for urgent care that allow you to skip the waiting room and all information from an eVisit is available within your medical record in MyChart.

Can I send an eVisit to my Baptist Health provider?

While you can't send your eVisit to your Baptist Health primary care provider, all our eVisits are handled by a pool of highly-qualified Baptist Health urgent care providers. Your eVisit will also be documented in your MyChart account if your primary care provider needs to review the visit in the future.

"I thought it was great. When you don't feel well it's hard to go for a dr visit. This was so easy and fast!" ~ eVisit Patient

Get Started Today:

Do you have a primary care provider?

If you are new to Baptist Health, our primary care practice can serve as an entry point into the Baptist Health system, giving you access to expert physicians, some of the most advanced technologies and many convenient locations.