Eligibility and Assistance

Once you have used all other payment options (such as insurance coverage, health spending accounts, governmental assistance programs, etc.), you may be eligible for Baptist Health's Financial Assistance Program. Levels of discounts available for eligible patients are:

Uninsured or Underinsured Discount
If you are uninsured or your health insurance does not cover emergency or medically necessary care provided by a Baptist Health hospital, then you will be allowed a discount that limits your payment responsibility to the amounts generally billed to individuals who have insurance covering such care.

Partial Assistance
If your family income is between 300 percent and 1,200 percent of the federal poverty level, then you may be eligible for partial assistance. Patients have a total yearly obligation of 10 percent of their annual income plus liquid assets. Above 1,200 percent patients have a total yearly obligation of 20 percent of their annual income plus liquid assets. 

Full Assistance 
If your family income plus liquid assets are less than 300 percent of the federal poverty level, then you may be eligible for full assistance.

How do I apply?

Applications and copies of the policy are available in English and Spanish. (Other translations may be available.) A copy of the full Financial Assistance Policy and an application may be obtained by:

Accessing the Application
Accessing the application for Baptist Health hospitals:

Download the Application  View the Policy Summary

Request a Copy
Request a copy from the Financial Counseling Office of your local Baptist Health hospital.

Customer Support
Contacting Customer Service for a copy to be mailed to your home address.

Once the form is completed, and the requested documentation included, submit your application to your local hospital's Financial Counseling office.

Baptist Health’s Financial Assistance Policy will not apply to any services provided by physicians and other health care providers who bill separately and who provide services within each Baptist Health Hospital, however, physician groups may have their own separate policies.

Foreign Language Applications

Chinese
Summary
Cover Letter and Application
Full Policy

Japanese
Summary
Cover Letter and Application
Full Policy

Serbo Croatian
Summary
Cover Letter and Application
Full Policy

Spanish
Summary
Cover Letter and Application
Full Policy

Vietnamese
Summary
Cover Letter and Application
Full Policy

COVID-19 Testing

Baptist Health is offering discounted pricing for COVID-19 testing.
The cost of the test is $150.00. COVID specimen collection costs $35.

Information by Location

For questions about the Baptist Health Financial Assistance Program, or to discuss the application process with a representative, call us, using the numbers below:

Corbin
606.523.8736

Louisville
502.897.8157

Floyd
812.981.7289

Madisonville
270.326.4549 or 270.825.5282

La Grange
502.222.3342

Paducah
270.575.2873 or 270.575.2246

Lexington
859.260.6600

Richmond
859.625.3659 or 859.625.3120

Hardin
844.727.6990 or 270.706.6990