Billing Process Overview

After you leave the hospital, your account is coded and, if you have requested us to do so, billed to your insurance. This process usually takes about two weeks. If we bill insurance for you, each company typically resolves their portion of the claim within 60 to 90 days. If payment is not received in this time frame, we may request your assistance in resolving your claim.

After insurance has processed your claim, or if you did not request us to bill insurance for you, you will receive a bill from us only if you owe part of the account balance and did not pay it before you left the hospital.

You can also call us with questions about your bill.
Customer service representatives are available to assist you from 8:00 a.m. to 6:00 p.m., Monday through Friday.
1.866.273.5392