Urgent Care Without the Drive

A single TytoCare device can be used for multiple family members - also available at Best Buy.

What is a TytoCare device?

TytoCare is a hand-held, medical device kit that allows for remote medical exams from our providers at any time. A TytoCare device can be used for improved diagnosis and treatment in Virtual Care visits. A TytoCare device can be used for urgent care video visits through MyChart with a Baptist Health provider, giving you access to quality medical care from home. TytoCare devices can also be used with select primary care offices for scheduled video visits with your provider.

TytoCare device

 $149.99 - FSA/HSA eligible

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What Does TytoCare Do?

Many conditions require a physical exam for diagnosis and treatment. The TytoCare device allows a Baptist Health virtual provider to take precise measurements of the vital signs needed to diagnose and treat your symptoms appropriately. The kit includes a camera, stethoscope, otoscope and tongue depressor to examine and monitor:

  • Heart rate or heart sounds
  • Lung breathing sounds, coughing, congestion
  • Ear canal and eardrum
  • Throat and vocal cord conditions
  • Abdominal sounds
  • Skin rashes, bug bites and other conditions
  • Blood pressure & oxygen levels
  • Temperature

Having TytoCare in our home has brought us convenience and confidence. It is easy to use and allows a virtual visit to become much closer to an in-person visit. It's also a tremendous value considering the time saved and the peace of mind we have knowing we can do a Tyto visit day or night.

- Alicia S. and family

Take a closer look

tyto device on sick kid

An innovative hand-held device.

Smart technology provides you with an in-person level of care in the comfort of your home.

tyto device for lung sounds

Skip the trip, not the care.

See how a TytoCare device can connect you to an improved urgent care video visit experience with Baptist Health.

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How It Works

When you receive your TytoCare device, it’s recommended that you unbox, register the device, pair it with your MyChart account and complete TytoAcademy. This usually takes about 10 minutes and allows you to be ready to use TytoCare when you need to see a provider or feel under the weather.

Using TytoCare for an Urgent Care Video Visit

  1. Sign into MyChart on your computer or the MyHealth mobile app. You can also sign up now to get started in one easy process on MyChart.
  2. Click menu, then select "Urgent Care Video Visit". 
    Urgent Care video visit
  3. Confirm your current location.  
    Urgent Care Video visit location
  4. Choose "Tyto" for your reason for your visit.
  5. Choose whether you will use a computer or a mobile app. The  MyHealth mobile app is the preferred method of connection.
  6. Review the estimated wait time and click "put me in line".
  7. When a provider is ready to see you, you will receive an email and/or mobile app alert that you can join the visit. If you are on a mobile device, please be sure to turn on notifications in your mobile settings for the app.
  8. After clicking Join Video visit, you will automatically launch into Twilio to connect to the video visit. Ensure you click Continue and then Allow for your device to access your camera and microphone.
  9. You will be prompted to a hardware test where we recommend testing your speaker. After completing this, click Join Call to be placed in the virtual waiting room.

Experiencing an Issue or Need Support?

Whether you need technical support with your TytoCare device or have questions about Baptist Health and Tyto, we're happy to help.