Access Care Anywhere
TYPES OF VIRTUAL CARE VISITS
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Urgent Care Video Visits
Available 24/7 without an appointment and treats many of the same conditions treated at urgent care locations.
How it Works
- Conducted on-demand with the next available provider
- Uses video on your smartphone, tablet, or computer via MyChart
- Your insurance will be billed for this visit and we collect a co-pay per your insurance
- Best for conditions like: coronavirus/flu screening, sinus congestion, headaches and sore throat
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eVisits
It's a dynamic, online questionnaire where you answer questions about your symptoms that helps the Baptist Health provider recommend a treatment.
How it Works
- Allows you to skip the waiting room, 24 hours a day, 7 days a week
- No need for video
- eVisits cost $30, with no insurance billed.
- Best for conditions like: coronavirus/flu screening, sinus congestion, headaches and pink eye
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Scheduled Video Visits
It's a secure, virtual primary care or specialist visit whenever your provider's office is open.
How it Works
- Requires a scheduled appointment with your primary care provider or specialist
- Uses video on your smartphone, tablet, or computer via MyChart
- Has the same cost as an in-person provider visit
- Best for conditions like: allergies, urinary tract infections, skin conditions, cold or cough, etc.
Urgent Care without the drive
TytoCare is a hand-held, medical device kit that allows for remote medical exams from our providers at any time. Many conditions require a physical exam for diagnosis and treatment, but the TytoCare device allows a Baptist Health virtual provider to take precise measurements of the vital signs needed to diagnose and treat your symptoms appropriately.
Insurance & Cost Information
In most cases, Virtual Care is covered by insurance.
- For eVisits, no insurance is billed and there is a flat cost of $30.
- For Urgent Care Video Visits, your insurance will be billed for this visit and collect a co-pay per your insurance. Any portion not covered by your insurance plan will be billed and collected after the visit. Urgent care pricing follows the same pricing structure as standard in-office urgent care visits. If you should have any questions regarding your insurance and virtual care, please contact your insurance carrier.
- For Scheduled Video Visits, your insurance will be billed for this visit and collect a co-pay per your insurance. Any portion not covered by your insurance plan will be billed and collected after the visit. Scheduled video visit pricing follows the same pricing structure as standard in-office visits and varies per appointment type (primary care, specialist, etc.). If you should have any questions regarding your insurance and virtual care, please contact your insurance carrier.
"The provider was very kind, understanding, and quick! She was able to quickly assess and diagnose me. Best Telehealth experience I have had." ~ Urgent Care Video Visit Patient
Virtual Care makes digital healthcare more personalized through 3 different visit types: eVisits, urgent care video visits and scheduled video visits.
Below demonstrates what conditions are treated by each type of visit.
| Condition | eVisit | Urgent Care Video Visit | Scheduled Video Visit |
|---|---|---|---|
| Allergies | ✔ | ✔ | ✔ |
| Anxiety/Depression | ✔ | ✔ | ✔ |
| Bladder Infection/UTI | ✔ | ✔ | ✔ |
| Cough and Cold | ✔ | ✔ | ✔ |
| COVID-19 Screenings | ✔ | ✔ | ✔ |
| Diarrhea | ✔ | ✔ | |
| Ear Pain | ✔ | ✔ | ✔ |
| Headaches/Migraines | ✔ | ✔ | ✔ |
| Pink Eye | ✔ | ✔ | ✔ |
| Psoriasis | ✔ | ✔ | |
| Rash | ✔ | ✔ | ✔ |
Care Finder
Urgent Care Video Visits Frequently Asked Questions
- Headaches
- Fevers
- Pink Eye
- Rashes
- Sinus infections
- UTIs
To get started with an urgent care video visit, you must have a MyChart account. If you have a MyChart account, sign in to get started on your computer or Baptist Health MyHealth mobile app. You can also sign up now to get started in one easy process.
While you can't choose your Baptist Health provider for an urgent care video visit, all our visits are handled by a pool of highly-qualified Baptist Health urgent care providers. Your urgent care video visit will also be documented in your MyChart account if your primary care provider needs to review the visit in the future.
Scheduled Video Visits Frequently Asked Questions
- Access anywhere via your MyChart account on your smartphone, tablet or computer.
- All your medical records are in one place.
- Appointments available when your PCP or specialist office is open.
- Private, easy to use and secure.
- Affordable cost.
- A MyChart account
- If on a mobile device, download the Baptist Health MyHealth app
MyChart is required for any video visit completed through MyChart.
If you're interested in a scheduled video visit with your Baptist Health provider, contact your provider's office to schedule an appointment and mention your interest in using virtual care.
eVisit Frequently Asked Questions
eVisits are appropriate for over 25 different conditions including but not limited to allergies, sinus infections, cough, ear pain, bladder infections, UTIs, migraines, headaches, GERD, rashes, low back pain, pink eye, head lice or mouth sores.
eVisits provide the same quality care you trust from Baptist Health and our providers without you having to leave home and no matter the day or time. eVisits are a low cost option for urgent care that allow you to skip the waiting room and all information from an eVisit is available within your medical record in MyChart.
While you can't send your eVisit to your Baptist Health primary care provider, all our eVisits are handled by a pool of highly-qualified Baptist Health urgent care providers. Your eVisit will also be documented in your MyChart account if your primary care provider needs to review the visit in the future.
Benefits of Virtual Care at Baptist Health
"I thought it was great. When you don't feel well it's hard to go for a dr visit. This was so easy and fast!" ~ eVisit Patient
Get started with virtual care:
Do you have a primary care provider?
If you are new to Baptist Health, our primary care practice can serve as an entry point into the Baptist Health system, giving you access to expert physicians, some of the most advanced technologies and many convenient locations.