Thank You For Using Baptist Health

All online bill pay payments are handled through MyChart. We encourage you to create an account or login to your existing MyChart account to pay your bill.

Customer Support

If you experience any difficulty in paying your bill online, please call the appropriate Patient Financial Services during the hours of operation. Customer service representatives are available to assist you from 8:00 a.m. to 6:00 p.m. EST, Monday through Friday.

Disclaimer: By using online bill pay, you may provide an email address for receipt confirmation. By providing this email address, you are attesting to the accuracy of the address and authorizing a Baptist Health online bill pay contractor to send confirmation of payment to this email address. Although making a payment on this Web site is secure, email communication is not entirely secure and private without taking additional precautions, such as encryption. If you have concerns or questions about the security or privacy of the information that might be contained in an email to you from a Baptist Health online bill pay contractor, you should not request confirmation of payment via e-mail and/or should contact your Internet service provider. Baptist Health recommends that you print this Payment Receipt, by clicking "Print Receipt" in the top left corner of the receipt, and retain it for your records.

Visit Auto Pay - A convenient way to take care of your balance after your visit 

Baptist Health Medical Group's Visit Auto Pay makes it easier to pay your portion of the cost for your visit after your insurance has processed your claim.

When you choose Visit Auto Pay, you authorize Baptist Health Medical Group to securely save your payment method for that visit. Once your insurance processes the claim and determines the amount you owe, your payment method will be charged — up to the amount you authorized. 

How Visit Auto Pay Works

1.) Enroll for your visit. At check-in, you may be offered the option to enroll in Visit Auto Pay and securely place a payment method on file. 

2.) We bill your insurance. Your claim is submitted to your insurance as usual. 

3.) Your insurance determines your responsibility. We wait until your insurance processes the claim and tells us what portion, if any, you owe. 

4.) We'll notify you before charging your card. You will receive a notification three days before your payment method is charged. 

5.) We process the amount you owe. Your card will never be charged more than your actual patient responsibility or more than the maximum amount you authorized. 

If your insurance determines that you owe nothing for the visit, your card will not be charged and the securely stored payment information for Visit Auto Pay will be deleted. 

Frequently Asked Questions 

Is Visit Auto Pay for all of my future visits? No. Visit Auto Pay is a one-visit authorization for a specific date of service and provider. You will have the opportunity to enroll separately for future eligible visits. 

What if I owe more than the amount I authorized? Visit Auto Pay will only charge up to your authorized amount. If your responsibility is greater, you will receive a statement for the remaining balance. 

Can I choose a lower maximum amount? Yes. Ask a team member about adjusting your authorized amount when you enroll. 

Is my card information secure? Yes. Your payment information is securely stored in our encrypted system and used to process the amount you owe for the authorized visit. 

Can I cancel Visit Auto Pay? Yes. You may cancel your Visit Auto Pay authorization through MyChart or by contacting Baptist Health. 

Can I enroll before my appointment? For upcoming appointments where Visit Auto Pay is available, you may also have the option to enroll through MyChart. 

Additional Questions? Our team is happy to help you understand Visit Auto Pay and your payment options. Please ask a Baptist Health Medical Group team member for assistance.