Benefits of Virtual Care

You Set the Schedule. You Pick the Time. We’ll be There.

We understand that life is incredibly busy. We also understand that your health is the foundation of everything you do. Through Baptist Health Virtual Care, Baptist Health provides top-rate health care that is convenient and works within your schedule. Support your health from the comfort of your own home. As virtual healthcare advances, easy access to our providers expands so that your experience of Baptist Health is truly centered on you.

An in-office visit, from the comfort of your couch.

It’s natural to have questions about how a virtual care appointment will compare to an in-person appointment. Patients often wonder: Will the level of care and communication be comparable? Will I understand how to use the technology? These questions and more are why we’ve been intentional about asking virtual care patients how they would rank their virtual care experiences at Baptist Health. Take a look at the results below:

  • We asked 418 virtual care patients how they would rate their virtual care video visit (1 as the worst and 10 as the best). The average score was 9.49.
  • We asked 429 virtual care patients if they would recommend Baptist Health Virtual Care to friends and family. 424 said they would.

What are My Virtual Care Options?

Virtual Care Visits

  • Urgent Care Video Visits require a smartphone, tablet or computer with a working camera on your device. This will connect you face-to-face via your device with a Baptist Health provider. These visits are on demand, on your time.
  • Scheduled Video Visits also require a smartphone, tablet or computer with working camera to connect you face-to-face with your primary care provider or specialty provider. These are scheduled through your provider’s office.
  • In an eVisit, you will fill out a symptom-specific questionnaire online, and a Baptist Health provider will call you to discuss treatment options soon after.
  • Virtual Care urgent care video visits and eVisits are also a safe and recommended option for those seeking screening for coronavirus (COVID-19) symptoms that do not merit an Emergency Room visit. Learn more about the Coronavirus and screening and treatment at Baptist Health here.

*Both types of video visits as well as eVisits require a patient to have a MyChart account. Signing up is easy and can be done here. For video visits only, a patient needs to have the Zoom app downloaded on their device prior to their scheduled appointment. You can download the Zoom app in the iTunes or Google Play Store. To sign up for MyChart, visit

Remote Monitoring

Remote monitoring allows Baptist Health to monitor a patient’s progress outside of a typical clinical setting, such as a hospital or clinic. Using remote monitoring devices, patients can remain in their homes and transmit their health information to health care providers for evaluation and recommendations. Providers are able to follow a patient’s health progress and support them in reducing chances of readmission to the hospital or clinic.

Remote monitoring programs at Baptist Health include:

  • Remote Monitoring Devices: Patients wear a device the size of an iPhone on their arm that takes their vital signs at regular intervals and sends that data to the patient’s provider. These devices enable clients to be safely monitored from the comfort of their homes. This program is currently in place in select Baptist Health hospitals.
  • MyChart Care Companion: Through MyChart, clients complete questionnaires at regular intervals and upload them to their provider. Client’s use their own equipment to monitor their health. Providers then communicate recommendations and treatment plans to clients. This program is currently in place through Baptist Health’s Urgent Care COVID-19 evaluation sites.