Informatics At Baptist Health: 2024 Year in Review
At Baptist Health, our Informatics and Digital Health teams work behind the scenes to make healthcare smarter, more efficient, and more personal — for both patients and providers. The 2024 Informatics Team Annual Report highlights a year of progress in virtual care, provider efficiency tools, AI governance, and workflow optimization across our hospitals and physician practices.
2024 Highlights:
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Expanded Use of DAX Copilot: Over 300 providers now use this AI-powered tool to reduce documentation time, with many calling it "life-changing."
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Growth in Virtual Care: More than 20,000 urgent care video visits were completed in 2024, and TytoCare expanded to 40 clinic locations system-wide.
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Epic Mastery Support: Hundreds of providers received personalized Epic training, improving speed and satisfaction with documentation.
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AI Governance and Enablement: A new AI Enablement Center and governance model are helping responsibly integrate clinical AI tools like seizure detection and note summarization.
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Systemwide Workflow Improvements: From e-consents to MyChart integration, inpatient rounding, and surgical scheduling, teams focused on making technology work better for caregivers.