Baptist Health Richmond celebrates 2022 Press Ganey Human Experience Guardian of Excellence Award

Baptist Health Richmond. May 04, 2023

The outpatient infusion department at Baptist Health Richmond was named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey

Richmond, KY, (April 27, 2023) – The outpatient infusion department at Baptist Health Richmond was named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services, representing the top 5% of healthcare providers in delivering patient experience in the last year. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

Members of the outpatient infusion team were recently recognized for this remarkable achievement during a hospital celebration where former and current patients, coworkers and community members united to congratulate their success. 

To learn more about Baptist Health Richmond, visit

About Press Ganey

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.