Baptist Health hosts job fair to hire more than 100 employees for its Louisville call center

June 18, 2021

Open interviews will be conducted from 11 a.m. -2 p.m. and again from 4-7 p.m. Tuesday

LOUISVILLE, KENTUCKY June 18, 2021 – Baptist Health is hosting a job fair on Tuesday, June 22 to fill more than 100 jobs at its call center in Louisville.

The open interviews will be conducted from 11 a.m. -2 p.m. and again from 4-7 p.m. Tuesday at the call center office, 5200 Commerce Crossings Drive near Hillview. Applicants can drop in at any time during the hiring event and allow ample time to meet with managers and supervisors.  Candidates, who should bring a resume, are also encouraged to apply online here before the job fair.

Those hired may be eligible for a $500 sign-on bonus.

At the call center, called the Patient Connection Hub, employees field calls from patients to their Baptist Health Medical Group providers across Kentucky and Southern Indiana to schedule appointments, complete referrals, retrieve medical records, and provide other services.

Hub employees work an 8.5 hour shift. Shifts are staggered during the regular office hours, 7 a.m. to 6 p.m. Monday through Friday. Benefits include medical, dental and vision insurance, paid maternity/paternity leave, paid time off and 403-B plan retirement account.

Sought are those with strong computer skills – particularly with scheduling and healthcare software – plus good research and problem-solving skills. Medical office experience is desired, but not required, as paid training is provided.

The hub is a one-stop experience designed to streamline patient and provider communication. In this healthcare call center, agents are trained to quickly connect new and established Baptist Health patients to their physicians and improving the patient’s ability for our patients to efficiently access the care they need.

About Baptist Health

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals; employed and independent physicians; and more than 400 points of care in 83 Kentucky counties, seven counties in Illinois, six counties in Southern Indiana and two counties in Tennessee, including: outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, occupational medicine and physical therapy clinics; and fitness centers.

Baptist Health’s nine owned hospitals include more than 2,700 licensed beds in the Kentucky communities of Corbin, Elizabethtown, La Grange, Lexington, Louisville, Madisonville, Paducah, Richmond and New Albany, Indiana. Baptist Health employs about 22.500 people in Kentucky and surrounding states. Baptist Health’s physician network, Baptist Health Medical Group, has about 1,500 employed providers, including about 800 employed physicians, plus more than 2,000 independent physicians.