Frequently Asked Questions
Healthcare today is complicated, and we know that you have questions. Fortunately, we have answers. Below are some of our most frequently heard questions, with answers provided.
Emergency & Urgent Care FAQs
Being in-network means that Baptist Health ER & Urgent Care has signed a contract with the health plan to accept its reimbursements for covered services as payment in full. Out-of-network means that no such agreement has been reached. Because we are in-network with many of the major health plans, you’ll enjoy a higher level of benefits without the risk of “back or balance billing” when receiving urgent care from Baptist Health ER & Urgent Care.
Emergency care is handled differently. State laws in Indiana and Kentucky require that all services provided for genuine medical emergencies be treated as in-network expenses. This means that you’ll receive in-network levels of coverage, without the risk of back or balance billing, for any emergency-room services provided by Baptist Health ER & Urgent Care.