Baptist Health hosts job fair to hire more than 50 employees for call center

September 27, 2022

Event is Wednesday, Sept. 28.

(LOUISVILLE, KENTUCKY) Sept. 26, 2022 – Baptist Health is hosting a job fair on Wednesday, Sept. 28 to fill more than 50 full-time jobs at its call center in Louisville.

All the jobs offered are day shift – no weekend work – and pay up to $22 an hour plus benefits.

The job fair will be from 11 a.m. -2 p.m. and again from 4-6:30 p.m. that day at the call center office, 5200 Commerce Crossings Drive near Hillview. Applicants should plan to bring an updated resume and stay at least an hour to complete an assessment. Some candidates may have same-day interviews if they receive a passing score on the assessment.

Those who are able to attend the job fair should apply in advance to Careers ( (R22048583).

If unable to attend the job fair, but interested in applying, please respond to the job posting at Careers ( (R22041769).  Candidates should upload a completed resume. A recruiter will then reach out to qualified candidates for an interview time.

Those hired may be eligible for a $500 sign-on bonus.


At the call center, called the Patient Connection Hub, employees field calls from patients to their Baptist Health Medical Group providers across Kentucky and Southern Indiana to schedule appointments, complete referrals, retrieve medical records, and provide other services.

Hub employees work an 8.5 hour shift. Shifts are staggered during the regular office hours, 7 a.m. to 6 p.m. Monday through Friday. Benefits include medical, dental and vision insurance, paid maternity/paternity leave, paid time off and 401K plan retirement account.

Sought are those with strong computer skills – particularly with scheduling and healthcare software – plus good research and problem-solving skills. Medical office experience is desired, but not required, as paid training is provided.

The hub is a one-stop experience designed to streamline patient and provider communication. In this healthcare call center, agents are trained to quickly connect new and established Baptist Health patients to their physicians and improving the patient’s ability for our patients to efficiently access the care they need.