July 29, 2025

Does Urgent Care Do Virtual Visits?

Nurse greeting patients in lobby.

For busy people, finding convenient ways to receive healthcare is essential. When minor illnesses or injuries occur, many of us wonder: Does urgent care offer virtual visits? For Baptist Health patients, the answer is yes. We have embraced the power of telehealth, making urgent care virtual visits an option for a wide range of common conditions.

This article covers urgent care virtual visits, explaining what they are and the benefits they provide. Read on to learn more.

What Conditions Can Providers Address Through Urgent Care Virtual Visits?

At Baptist Health, patients can use urgent care virtual visits to address many types of medical issues, including:

Minor Injuries

Virtual care can be effective for conditions such as sprains, strains and minor burns.

Respiratory Issues

If you have symptoms like a cough, congestion, sore throat or sinus problems that develop or worsen when your primary care provider is unavailable, you can get help through an urgent care virtual visit.

Digestive Concerns

Providers can diagnose issues such as diarrhea, constipation, nausea and heartburn through a virtual visit.

Skin Conditions

Urgent care virtual visits are appropriate for minor skin irritations, rashes and insect bites.

Other Common Ailments

In some cases, issues such as allergies, pink eye, earaches and urinary tract infections require prompt attention that can be provided in virtual visits.

How Do Urgent Care Virtual Visits Work?

Baptist Health patients can take advantage of our streamlined process for accessing urgent care through virtual visits. Typically, you'll need to have or create a MyChart account. Then, you can initiate a video visit with the next available provider when the need arises.

The platform is user-friendly, private and secure, ensuring your health information is protected. If treatment includes a prescription, the provider can send the request electronically to your preferred pharmacy for convenient pickup.

We also offer eVisits for certain non-urgent conditions. These interactions involve filling out a symptom-specific questionnaire online. A provider reviews the information you provide and recommends a treatment plan. This can be an excellent option for minor concerns where a live video consultation isn't necessary.

Benefits of Urgent Care Virtual Visits

  • Convenience: You can receive care at any time, wherever you are.
  • Time Savings: No travel or in-person preparations are needed.
  • Accessibility: Helpful for individuals with mobility issues or those in remote areas.
  • Reduced Exposure: Eliminates the risk of catching illnesses in waiting rooms.
  • Continuity of Care: Information is stored in MyChart, keeping your records up to date.

Learn More About Urgent Care Virtual Visits

Severe illnesses and injuries require immediate, in-person care at an urgent care center or emergency department. However, urgent care virtual visits can be ideal for minor but time-sensitive health issues.

If you have questions about this type of care, your primary care provider can answer them. Don’t have a Baptist Health provider? Use our online provider directory to find one.

Next Steps and Helpful Resources

Learn More about Virtual Care at Baptist Health
Urgent & Virtual Care
What Is Virtual Primary Care?
See a Doctor Online with Virtual Care eVisits
Can Virtual Care Diagnose Ear Infection?