Baptist Health Corbin Outpatient Oncology Program Receives Award
Baptist Health Corbin is pleased to announce that the Outpatient Oncology Program has been named a 2016 Guardian of Excellence Award® winner by Press Ganey.
CORBIN, KY, (November 8, 2016) – Baptist Health Corbin is pleased to announce that the Outpatient Oncology Program has been named a 2016 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Patient Experience.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. This year, Press Ganey has recognized Baptist Health Corbin’s Outpatient Oncology as the 2016 Press Ganey Guardian of Excellence for Patient Experience. This award honors those who have reached the 95th percentile for patient experience, engagement or clinical quality performance. The Guardian of Excellence Awards is awarded annually to those who sustain performance in the top 5% for each reporting period for the award year.
“We are proud of our oncology services as well as our newly expanded clinic area, “ said Larry Gray, President of Baptist Health. “Our staff and physicians are dedicated to caring for our patients in a holistic way. They are to be commended for their outstanding customer service. “
According to Gray, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.
"We are proud to partner with Baptist Health Corbin,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, Baptist Health Corbin continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”
About Baptist Health
Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals (eight owned and one managed); employed and independent physicians; more than 300 points of care, including outpatient facilities, physician practices and services, urgent care and retail-based clinics; outpatient diagnostic and surgery centers; home care; occupational medicine and physical therapy clinics; and fitness centers. Its subsidiary, Baptist Health Plan, provides health insurance, managed care services and administrative services to employers, employees and their dependents, serving members in Kentucky, Indiana and several surrounding states.
Baptist Health’s eight owned hospitals include more than 2,400 licensed beds in Corbin, La Grange, Lexington, Louisville, Madisonville, Paducah, Richmond and New Albany, Ind. Baptist Health manages Hardin Memorial Health, a 300-bed hospital in Elizabethtown. Baptist Health employs nearly 21,000 people in Kentucky and surrounding states.
Baptist’s physician network, Baptist Health Medical Group, has nearly 1,100 employed providers, including about 600 employed physicians, plus more than 2,000 independent physicians.
About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit www.pressganey.com.